FAQ: the major test, results, pricing and privacy · Major Match

Answers about the Major Match guided major test, your results and report, the AI counselor, pricing, retakes and privacy.

Getting started

What exactly does Major Match do, and how is it different from other career guidance platforms?

Major Match helps you discover the major that fits you best based on the results of the assessments you complete. Major Match offers a guided journey to help students explore suitable university majors. A separate Personality Test offers additional self-reflection. Unlike general career quizzes, Major Match provides personalized guidance and explains why a major may fit you.

How does the AI counselor work, and what data does it use to guide me?

The AI counselor uses your personality profile, your major test results, and program information from universities to give tailored explanations and recommendations. It can compare majors, clarify your results, and help you understand your options.

Do I need to create an account before taking any test?

Creating an account is required for all services provided by Major Match.

How long does each test take to finish?

The personality test takes about 7–10 minutes. The full Major Match Test usually takes 15–25 minutes.

Is the platform available in languages other than English?

The platform supports multiple languages, starting with English and Arabic. More may be added over time.

Does the AI counselor support multiple languages?

Yes. The AI counselor can respond in the supported languages available on the platform.

Why am I not receiving the email verification or reset link?

Check your spam or junk folder. If it is not there, request another link or contact support.

How can I contact support if I face technical issues?

You can reach our support team through the “Contact Us” section or by email. We respond as quickly as possible.

Personality Test

What is included in the free personality test, and how accurate is it?

The free test measures your personality type and provides a detailed report explaining your traits, strengths, blind spots, ideal learning style, and career tendencies.

Results and reports

What does the paid Major Match Test include that the free test does not?

The paid test analyzes your interests, strengths, future goals, academic preferences, personality type, and work-style tendencies. It produces a ranked list of majors, explains the fit for each, highlights potential career paths, and gives access to AI-powered guidance and university matching.

Will the system save my previous test results?

Yes all your results are stored securely and can be accessed anytime.

Price and access

How much does Major Match cost?

The Guided Major Journey costs $10, paid once, and includes the full 100-question assessment, your ranked majors with the reasons behind each one, the downloadable report and the AI counselor. The Personality Test, the compare and fit questionnaires and the university explorer are free. You can pay by card or wallet (Matensa), Whish Money or PayPal.

If I purchase the Major Match Test, can I access it later or is it a one-time use?

You can access your test results anytime after purchase. It is not limited to one session.

Is there a refund policy if I am not satisfied with the results?

Refunds are available only in specific cases, such as technical issues that prevent you from using the service. Completed tests are generally non-refundable.

I completed the payment but cannot access the major test. What should I do?

Please refresh the page or log out and log in again, keep in mind that the payment might take up to 24 hours to be verified. If the issue continues, contact support.

Retakes

Can I retake the personality test or the major test?

Yes. You may retake the personality test anytime. The major test can be taken once per payment, and you can take it again by paying for another attempt.

Privacy

How does Major Match protect my data and test results?

We use secure, encrypted systems to store your data and follow strict privacy and access-control standards.

Can I delete my account and data whenever I want?

Yes. You can request full deletion of your account and all associated data through the settings page or by contacting support.